UPS London Hub/London Gateway

Address: Ocean Boulevard,, Stanford-le-Hope SS17 9FD, UK

Place Overview

Place Name UPS London Hub/London Gateway
Average Rating 3.5
Place Address Ocean Boulevard,, Stanford-le-Hope SS17 9FD
Vicinity Ocean Boulevard,, Stanford-le-Hope
Place Type point_of_interest, establishment


  • ★☆☆☆☆ Chef King

    I ordered the international shipping service via TransGlobal Express on the 1st May; everything seemed okay. Went through the motions, paid & printed out the papers. Prepared everything for pick up on the 2nd between 11-5pm. I waited by the window, next to the buzzer, from about 10am. Nothing! Around 6pm, on my way to work, i saw a “we missed you” card waiting for me. My postbox is INSIDE the building… So how did the driver get into the building but not use my buzzer? (Its a 4 flat building w/ individual numbers AND an all day service button.. Check image) I called TransGlobal for answers, they looked for every excuse in the book as to the failed pick up, followed by calling UPS, who claimed the driver buzzed, etc. Complete lies! They offered to come back the next to pick up. So on the 3rd; i waited in the same position at the same time… Nothing. After a few hours, i called TransGlobal, who had nothing productive to say but gave my number to UPS, who called to saying the driver supposedly came but no one was in… I was HOME. I explained what happened the day before & he reassured me the driver would return the same day & claimed that he would give my number directly to the driver to call me. Not surprisingly, more lies. A complete joke! I cancelled the order. If UPS can’t handle picking up a parcel, how can they handle shipping it across the world. Took my business to IPostParcel (they use DHL), who’s online service was easier; they came the next day (5th) no issues whatsoever & on the 9th (2 working days), it was at its destination. I contacted UPS to enquire as to how a multibillion £ company can’t handle a single package & gave them a few days to respond. Not surprisingly, no results. I have wasted my time, effort & resources trying to use their service & i’ve lost out. Quick to take my money but can’t provide a service STAY AWAY FROM THESE LIARS.

  • ★★★★★ Thomas K

    Excellent service... Especially when the new construction will be finished

  • ★☆☆☆☆ Arpad Nemeth

    One of the worst couriers I work with customer service under 0 missed collection and no info provided

  • ★★★★☆ Mark Aseltine

  • ★★★★★ David Lungley

Place Location

Full Address Ocean Boulevard,, Stanford-le-Hope SS17 9FD, UK
Geo (Latitude, Longitude) (51.513474, 0.4672451)
Postal Town Stanford-le-Hope
Administrative Division - Level 2 Essex
Administrative Division - Level 1 England
Country United Kingdom (GB)
Postal Code SS17 9FD

Nearby Place

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DP World London Gateway Port 1, London Gateway, Stanford-le-Hope 4
Aggregate Industries Concrete - Essex 1 The Manor Way, DP World London Gateway, Berth 7, Corringham, Stanford-le-Hope, Thurrock, Essex SS17 9DY, UK 5
Pentalver London Gateway Corringham, Stanford-le-Hope SS17 9PA, UK 4.5
Corringham Corringham, Essex, UK 0
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Nearby Business

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