Lucy Pink

0300 200 3300

Overview

Lucy Pink is an employee working in HM Revenue & Customs, Customer Strategy & Tax Design. The position title is Director Customer Insight & Design Directorate. The telephone is 0300 200 3300.

Employee Information

Staff NameLucy Pink
Job TitleDirector Customer Insight & Design Directorate
Job Team FunctionCustomer Insight and Design provide the voice of the customer in all areas of HMRC's business, and lead on the design of easy-to-use services. They gather and analyse insight based on customer experience and feed this into the design and testing of policy, products, services and processes. By sharing what we know about our customers and their behaviour across HMRC, we can ensure they remain at the heart of everything we do.
GradeSCS2
Post Unique ReferenceOD230
OrganisationHM Revenue & Customs
UnitCustomer Strategy & Tax Design
Parent DepartmentHM Revenue & Customs
Telephone0300 200 3300
Emailcontactus(a)hmrc.gov.uk
Reports to Senior PostOD109
Cost of Reports975611
Full Time Equivalent1
Actual Pay Floor95000
Actual Pay Ceiling99999
Professional Occupational GroupPolicy Profession
Office RegionLondon
Notesnan
Publish Date2021-12-31

Employer Information

OrganisationHM Revenue & Customs
UnitCustomer Strategy & Tax Design
Parent DepartmentHM Revenue & Customs

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Position Information

Job TitleDirector Customer Insight & Design Directorate
Job Team FunctionCustomer Insight and Design provide the voice of the customer in all areas of HMRC's business, and lead on the design of easy-to-use services. They gather and analyse insight based on customer experience and feed this into the design and testing of policy, products, services and processes. By sharing what we know about our customers and their behaviour across HMRC, we can ensure they remain at the heart of everything we do.
OrganisationHM Revenue & Customs
UnitCustomer Strategy & Tax Design

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Dataset Information

This dataset includes two thousand Senior Civil Servants working for the Government of UK. Organogram data is released by all central government departments and their agencies. Each employee is listed with full name, organisation, unit, job title, salary range, email, telephone, etc.