Lucy Pink is an employee working in HM Revenue & Customs, Customer Strategy & Tax Design. The position title is Director Customer Insight & Design Directorate. The telephone is 0300 200 3300.
| Staff Name | Lucy Pink |
| Job Title | Director Customer Insight & Design Directorate |
| Job Team Function | Customer Insight and Design provide the voice of the customer in all areas of HMRC's business, and lead on the design of easy-to-use services. They gather and analyse insight based on customer experience and feed this into the design and testing of policy, products, services and processes. By sharing what we know about our customers and their behaviour across HMRC, we can ensure they remain at the heart of everything we do. |
| Grade | SCS2 |
| Post Unique Reference | OD230 |
| Organisation | HM Revenue & Customs |
| Unit | Customer Strategy & Tax Design |
| Parent Department | HM Revenue & Customs |
| Telephone | 0300 200 3300 |
| contactus(a)hmrc.gov.uk | |
| Reports to Senior Post | OD109 |
| Cost of Reports | 975611 |
| Full Time Equivalent | 1 |
| Actual Pay Floor | 95000 |
| Actual Pay Ceiling | 99999 |
| Professional Occupational Group | Policy Profession |
| Office Region | London |
| Notes | nan |
| Publish Date | 2021-12-31 |
| Organisation | HM Revenue & Customs |
| Unit | Customer Strategy & Tax Design |
| Parent Department | HM Revenue & Customs |
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| Find all employees with the same organisation | |||
| Job Title | Director Customer Insight & Design Directorate |
| Job Team Function | Customer Insight and Design provide the voice of the customer in all areas of HMRC's business, and lead on the design of easy-to-use services. They gather and analyse insight based on customer experience and feed this into the design and testing of policy, products, services and processes. By sharing what we know about our customers and their behaviour across HMRC, we can ensure they remain at the heart of everything we do. |
| Organisation | HM Revenue & Customs |
| Unit | Customer Strategy & Tax Design |
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This dataset includes two thousand Senior Civil Servants working for the Government of UK. Organogram data is released by all central government departments and their agencies. Each employee is listed with full name, organisation, unit, job title, salary range, email, telephone, etc.